FAQ’S

Below are some of the most frequently asked questions that we have come across. If you require any pre-sale or post-sale advice, we are on hand to answer your queries using the email address found below…
What is the story behind O’Shea SUP?

With 35 years of involvement in board sports, read about the O’Shea story here.

What are the differences between our two construction technologies?

O’Shea Paddle boards are constructed using 2 manufacturing process which we call HDx and HPx.

Both constructions provide optimum durability, however, the more advanced manufacturing process for the HPx construction does bring a noticeable weight and performance advantage. For more info on our constructions – please visit our tech page.

What is the best board to learn on?

This will depend on your size, age and experience. Ask your local dealer for advice on this, or contact us direct and we’ll point you in the right direction.

How much air pressure do the boards need?

Normal recommended inflation pressure is 15psi.

Does my iSUP need any special maintenance / care?

AFTER USE CARE: Rinse your board with fresh water immediately after use. Ensure the board is dry before rolling up loosely and storing it in a dry environment. If deflating your board, push the valve pin down carefully.

What is the best way to store my board / Can I keep it inflated?

LONGER TERM STORAGE: If storing inflated, reduce psi to approx 10psi or less.  Ideally store in a cool dry environment.

If storing deflated, loosely roll up the board, first ensuring it is clean and dry. The SUP can be stored in your back pack (ensure bag is clean and dry).

Can inflatable iSUPs over inflate in hot sunshine?

High Temperatures (25c+) and/or strong sunshine can cause over expansion of the air inside your SUP and in a worst case scenario, mis-shape or damage your board.

On The Beach / By The  Lake: Avoid leaving your SUP fully inflated in hot sunshine for long periods, by either utilising shaded areas or regularly going back on the water. If this situation is unavoidable, release some air via the valve in scorching weather.

On & In The Car In Hot Weather: It is best practice to transport your SUP deflated, as cars get really hot in strong sunshine and the same goes for boards on roofracks. However, if transporting inflated is unavoidable, please reduce air pressure of the board to lower than 10psi.

Are there any safety considerations that I should be aware of?

Beware of offshore winds or currents!

Always wear a leash.

Get informed on local regulations and hazards related to this sport or water activities.

Learn about your paddling area. Ask locals about tides and currents.

Before using the product, please check it carefully.

Be careful that you do not over estimate your strength your endurance or your skill.

Be careful never to underestimate the forces of nature.

Do not exceed the authorised number of persons.

Avoid all contact between the outer skin and sharp objects or aggressive liquids (such as acid).

How do I assemble my iSUP?

Use an O’Shea pump to inflate your board, or a similar pump for low pressure inflatables. These types of pumps should have a hose and adapters to fit the H3 valve on this product.

Choose a smooth and clean surface to unfold your product.

1/ Before inflating, affix the fin to the fitting on the bottom of the board. To do so, slide the fin into the groove and tighten the fin screw into the plate.

2/ Your board is equipped with a high pressure H3 valve. To inflate, open the valve cap by turning it anti clockwise. Check and make sure the spring loaded pin is not depressed and is locked in the the up / open positions.
To attach the pump hose to the high pressure valve, use the appropriate nozzle and fittings which are supplied with the high pressure pump. Push the pump hose to the high pressure valve and turn clockwise to lock it. Inflate until you reach the required pressure (see 3). After inflation, disconnect the hose from the valve and close the valve with the cap. Note that the valve won’t be airtight until the valve is closed with the valve cap.

3/ Max Air Pressure: The correct air pressure for this board is 10 to 15 psi. Do not exceed it. Check the pressure of the board on the pumps pressure gauge.

NEVER INFLATE WITH A COMPRESSOR.

What is the standard warranty on my board?

All O’Shea iSUP’s come with a 1 year manufacturers warranty, which is upgradable (for free) by registering your purchase on this site.

The warranty is for manufacturing defects. For further details – click here.

Can you puncture an O’Shea paddleboard?

O’Shea Paddle boards are tough and are highly unlikely to puncture externally under normal usage.

I have a problem with my board and I think it needs a repair – what do I do?

If you encounter a problem with your iSUP, firstly contact the authorised retailer where you purchased it, who should be able to advise you.

Before carrying out any repair with an O’Shea repair kit, on your board, we recommend that you contact us for advice at info@osheasurf.com

FIND A DEALER / BUY ONLINE
Contact O'Shea